Chromebook Battery won't charge
Chromebook Battery won't charge
First, check that:
- The charger or adapter cables are completely plugged in
- To your Chromebook
- To the wall
- Both parts of the 2-part charger are fully connected to each other
- The power outlet is working
- Test your charger cable on another device
- Spin11 Chromebooks have two charging ports, if your charger is usb-c please try charging for 30 min on the opposite side of the device
Note: R11 Chromebooks have only one charging port
If your Chromebook still won't charge:
- Unplug your charger from the wall and your Chromebook
- Plug your charger back in to your Chromebook, then the wall
- Charge the device for at least 30 minutes
If the battery still won't charge
Reset your Chromebook hardware.
Watch video about fixing battery issues (2:00)
Fix battery issues on your Chromebook
If your Chromebook won’t charge or turn on, watch this video to learn how to troubleshoot and fix battery issues.